Question 1

What phone models do you support?

Accepted Answer

Our machines print cases for the most popular iPhone, Samsung Galaxy and Xiaomi Redmi models. The list of available models is regularly updated.

We never stand still! Our list of supported models is constantly growing with new releases. If you don’t see your model yet, it may appear very soon. Stay tuned!

Supported models: Apple: iPhone 11, 11 Pro, 11 Pro Max, 12, 12 Pro, 12 Pro Max, 13, 13 Pro, 13 Pro Max, 14, 14 Plus, 14 Pro, 14 Pro Max, 15, 15 Plus, 15 Pro, 15 Pro Max, 16, 16 Pro, 16 Pro Ma

Question 2

Can I upload my own design or photo?

Accepted Answer

Yes, of course! You can upload an image in two ways:At a self‑service kiosk: directly from your phone using the QR code on the kiosk screen.On the website: by clicking the design creation button.In addition, our gallery offers many ready‑made images for every taste.

Question 3

How long does it take to print a case?

Accepted Answer

The time spent choosing the design is entirely up to you. Once you approve your final layout, the automated printing of the case takes just 3 minutes.

Question 4

How do you ensure high quality — not blurry or faded prints?

Accepted Answer

For custom designs, three things matter most: sharpness, vibrancy, and durability. That is exactly what we optimize for.Our quality is no accident — it's the result of three principles:— Professional equipment. We use modern industrial UV printers (not consumer devices). This ensures photographic detail and accurate color reproduction.— Premium materials. We don't cut corners: we use certified European UV inks and a premium‑grade base. Unlike cheap alternatives, prints are rich, vivid, and resis

Question 5

Where can I collect my order? / What are the available collection methods?

Accepted Answer

You can receive your order using one of these convenient options:In-Store Pickup: At one of our AIOO stores across Latvia.Parcel Terminal: Via DPD parcel lockers in Latvia, Lithuania, or Estonia.Instant Collection (PrintCase-Machine): You can also create your design and receive the ready-made product instantly at one of our self-service machines. Link to addresses

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